Privacy notice

Status

Draft for legal review. This page describes the intended data-handling model of the website and must be validated by counsel for the markets actually served before launch.

What we collect

When you submit a request for quote, sample request or 'Can you make this?' enquiry we collect the business contact details you provide (name, business email, company, country, optional phone/WhatsApp), the project details you enter (product, quantity, customization, materials, timing, notes) and any files you upload (tech packs, artwork, reference images, measurement sheets).

Named business contacts and professional email or phone numbers are treated as personal data where they identify an individual.

Why we process it

To assess manufacturability, prepare quotations, produce samples, communicate about your project and, where you become a customer, to fulfil orders. The lawful basis for EU/UK visitors (legitimate interest or pre-contractual steps) is to be confirmed in legal review.

Retention

RFQ records and uploaded files are retained for the duration of the commercial relationship and for a defined period afterwards (to be set in legal review), then deleted or anonymised.

Processors and transfers

Data may be handled by our CRM, email and file-storage providers under data-processing agreements. Because our factory is in Pakistan, data submitted from the EU/UK is transferred outside those jurisdictions; the transfer mechanism is to be confirmed in legal review.

Your rights

You can request access to, correction of or deletion of your data, or object to processing, by emailing us. Contact details are in the footer.