Draft — legal review required before launch
Privacy notice
What we collect through RFQs, uploaded files and contact channels, why we collect it, how long we keep it and what rights you have over your data.
Who we are
LOMERAQ™ is the brand of LOMERAQ APPAREL (Federal Board of Revenue (FBR) Registration No. K628234). Our factory is at KAMAWALA ROAD, BHOTH, SIALKOT, Pakistan.
What we collect
When you submit a request for quote, sample request or 'Can you make this?' enquiry we collect the business contact details you provide (name, business email, company, country, optional phone/WhatsApp), the project details you enter (product, quantity, customisation, materials, timing, notes) and any files you upload (tech packs, artwork, reference images, measurement sheets).
With the request we also record how you found us: the page you first landed on, the referring website and any campaign parameters in that link (utm_source, utm_medium and similar). Advertising click identifiers (for example Google's gclid) are included only if you accepted advertising measurement in the cookie banner.
Named business contacts and professional email or phone numbers are treated as personal data where they identify an individual.
Why we process it
To assess manufacturability, prepare quotations, produce samples, communicate about your project and, where you become a customer, to fulfil orders. The lawful basis for EU/UK visitors (legitimate interest or pre-contractual steps) is to be confirmed in legal review.
Retention
Files you upload with a request are deleted automatically 30 days after we receive it. The request details themselves are retained for the duration of the commercial relationship and for a defined period afterwards (to be set in legal review), then deleted or anonymised.
Processors and transfers
Data may be handled by our CRM, email and file-storage providers under data-processing agreements. Because our factory is in Pakistan, data submitted from the EU/UK is transferred outside those jurisdictions; the transfer mechanism is to be confirmed in legal review.
Your rights
You can request access to, correction of or deletion of your data, or object to processing, by emailing us. Contact details are in the footer.